Put customer service at the heart of your company
Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.
Cover all your bases.
From increasing your agents' productivity, to crunching through performance metrics, to working in sync with other apps that you use, get to the core of your customer service efforts.
One company. One team.
Zoho Desk helps bring together employees from across departments, to give customers a truly unified customer service experience.
Self-help is the best help.
Equip customers so they can find answers to questions on their own and help their peers in the true spirit of a community.
Your help desk, truly yours.
Zoho Desk understands the uniqueness of your business, lets you customize and integrate it with other apps.
Convenience is key.
When your customers want to reach out, be available for them over a variety of channels—email, phone, live chat, social media and more.